Gaya APA
Buttle, Francis. (2004).
Customer Relationship Management : manajemen hubungan pelanggan .
Jakarta:
Bayumedia Publishing.
Gaya Chicago
Buttle, Francis.
Customer Relationship Management : manajemen hubungan pelanggan.
Jakarta:
Bayumedia Publishing,
2004.
Text.
Gaya MLA
Buttle, Francis.
Customer Relationship Management : manajemen hubungan pelanggan.
Jakarta:
Bayumedia Publishing,
2004.
Text.
Gaya Turabian
Buttle, Francis.
Customer Relationship Management : manajemen hubungan pelanggan.
Jakarta:
Bayumedia Publishing,
2004.
Print.